Summary
This is a summary of the 6 reviews written by members.
The reviews for Exetel, a service product, present a mixed yet generally positive sentiment among users. The feedback varies across different age groups and genders, reflecting diverse user experiences. A common theme in the reviews is the emphasis on the affordability of the service, with several users highlighting that the service quality is consistent with the price point. A male user aged 44 gave a lower rating of 2, expressing dissatisfaction with the inconsistency of the service but acknowledging the low cost. On the other hand, a female user aged 43, who is a first-time user since May 2023, rated the service a 7, appreciating its value for money. Similarly, a 26-year-old male also rated it a 7, describing Exetel as providing a "very solid service."
In contrast, older users seem to have a more favourable view of Exetel. Two female users, aged 66 and 78, rated the service a 9, praising its reliability and smooth operation. The 78-year-old user emphasised her long-term satisfaction as a customer, recommending Exetel for its right pricing and exemplary customer service. This suggests that the service might be particularly appealing to older demographics who value consistency and customer support. Overall, while there are some concerns about service consistency, the positive reviews outweigh the negative ones, indicating that Exetel generally meets or exceeds user expectations, particularly in terms of affordability and reliability.
Reviews
Good enough to use it again
Happy
Solid service
Exetel
Great reasonable price